The box was empty inside

My fiance plus I ordered new air filters for our Heating, Ventilation plus A/C unit, but the people I was with and I recently had a brand new heat pump plus a/c installed.

The Orland Park Service Company did not have the right size air filters for the machine.

They gave me a single with the new component plus told me to look online for the right size, i found a website offering Heating, Ventilation plus A/C supplies. The website provided free delivery for all orders over fifty bucks. I decided to order a whole box of air filters. The 12-pack would last us a whole year. I received an text confirmation after I paid for the items plus they were shipped the next morning using UPS ground. I figured it would take a couple of afternoons. I was surprised when the UPS truck showed up to our Orland Park address the next morning. I did not expect that quick of maintenance from the company. The guy did not look prefer he had any trouble carrying the box, then when he set it down on the sidewalk by our house, it looked undoubtedly light. I picked up the box expecting it to have some weight, however it did not think prefer there was anything inside of the box. My fiance plus I took the box inside of the lake house plus we’ll use a knife to open up the top. Inside of the box was empty except for styrofoam plus peanuts, all of the packing stuff was inside of the box, however the air filters were completely missing. The people I was with and I contacted the website offering Heating, Ventilation plus A/C supplies. They apologized for the confusion plus sent a new shipment the following morning.
ac service Orland Park IL