The box was empty inside except for styrofoam

My wife and I ordered modern air filters for our Heating as well as Air Conditioning unit… The two of us recently had a brand modern heat pump and installed.

The Orland Park Service Company did not have the right size air filters for the machine.

They provided me one with the modern device and told me to look online for the right size… I found a website offering Heating as well as Air Conditioning supplies. The website offered free delivery for all orders over fifty bucks. I decided to order a whole box of air filters. The 12-pack would last us a whole year. I acquired an email confirmation after I paid for the items and they were shipped the next day using UPS ground. I figured it would take a couple of nights. I was surprised when the UPS truck showed up to my Orland Park address the next day. I did not expect that quick of repair from the dealer. The woman didn’t look appreciate she had any trouble carrying the box, however when she set it down on the sidewalk by our house, it looked undoubtedly light. I picked up the box expecting it to have some weight, but it didn’t think appreciate there was anything inside of the box, my wife and I took the box inside of the beach house and we’ll use a knife to open up the top. Inside of the box was empty except for styrofoam and peanuts, but all of the packing stuff was inside of the box, but the air filters were completely missing. The two of us contacted the website offering Heating as well as Air Conditioning supplies. They apologized for the confusion and sent a modern shipment the following day.


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