I needed someone fast and I didn't care who it was

It’s hard to manage a huge hotel and resort, but I do the job to the best of my ability.

  • I have been employed by the same company for the past twelve years.

I started out working at the front desk as a receptionist. I was at a rundown hotel by the Tampa airport. Eventually the boss promoted me to a management position and then I started moving up the corporate ladder. After five years, I moved to this Clearwater Beach resort where I currently work. I got the manager position last winter. This year is my first summer managing the entire property and I have had one problem after another. My first big problem was during a wedding reception. The couple booked the event several months in advance, but no one handled the important details. On the day of the event, things were extremely chaotic. A month later, I had an issue with the AC unit in the kitchen. I didn’t have any cold air at all downstairs where the kitchen crew works morning, noon, and night. I needed a Tampa HVAC repair company fast. I had to call all of our regular places. I finally got someone on the third try. The HVAC contractor came out an hour later. The repairs were extensive and the bills were outrageous, but the AC problem was fixed. Now I’m dealing with a staff theft issue. Somebody is stealing office supplies from the basement. It isn’t even big ticket items which is totally baffling. The problems keep adding up and it is incredibly frustrating.

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